Event Booking Conditions

To register for the event, you must complete the booking form online.  All contact details must be provided at the time of booking.  A contract will exist as soon as we receive your reservation.

As an AGI member you are entitled to be invoiced for the event.  If you are a non member, payment is required on application.  Purchase order numbers will be accepted.

Payments may be made in sterling by:
    Cheque, payable to AGI
    Debit card (Visa debit and Maestro)
    Credit card (Visa and Mastercard)
    BACS (please contact Maureen Nessling for payment details).

Payments by overseas delegates must be made by credit card.

To qualify for the Member registration fee, you must be an AGI Member and your Membership must be valid at the time you register.

Where a registration contains misrepresentations about entitlement to the registration fee, AGI will reserve the right to render the booking invalid and all registration fees will be forfeit. Misrepresentation about status will also entitle AGI to cancel all other registrations made on behalf of the registered organisation concerned and all registration fees will be forfeit.

Note: each delegate registering as a Member must be directly employed by the AGI Member company concerned. Other delegates, employed by associated companies or as professional advisers to the Member company, will be considered to be non-Members and must pay the appropriate fees.

Student delegates may be required to satisfy AGI of their status in full-time education before registration. Failure to do so will render their registration invalid.

Your Confirmation Invoice - It is vital to check carefully the details of your booking as soon as you receive your confirmation and let us know immediately if any information appears to be incorrect or incomplete.  If you want to cancel or change your booking later, you may have to pay amendment or cancellation costs, which may be as much as the total cost of the booking.

Payment is due 30 days of invoice date. AGI reserves the right to enforce late payment penalties.

Conference fees do not include travel expenses.

Cancellations or amendments must be made in writing to Maureen Nessling. AGI policy for booking cancellations and amendments is as follows:

Cancellations made:
    Up to 8 weeks prior to the event will receive a 100% refund
    Up to 5 working days prior to the event will receive 100% refund, less a £20+VAT administrative charge
    In the event of late arrival, unattended events or cancellation of attendance less than 5 working days prior to the event, no refund will be granted.   
AGI may choose to waive or refund all or portion of assessed cancellation fees in the event that the lost revenue can be recovered by the sale of cancelled places.   

No refunds will be raised until after the event has taken place.

By registering your place you have agreed to accept the terms and conditions.

You will receive a confirmation email within 2 working days of your registration.  If you do not receive this please contact Maureen Nessling.

An email with final information will be sent to you 2 working days before the event.  If you do not receive this please contact Claire Huppertz.

AGI reserves the right to change the programme as outlined in pre-event literature and on this website.  

It may be necessary for AGI to cancel the event if insufficient delegates book.  In this instance your full payment will be refunded or the invoice credited.

AGI will not be held responsible for any travel costs incurred should an event be postponed or cancelled.

Dietary requirements - Catering does include vegetarian options if you have any other dietary requirements please let Claire Huppertz   know by email at least 5 working days before the event.

Special Requests and Medical Problems/Disabilities - If you have any special requests, please email Claire Huppertz.  We will pass on all such requests to the relevant venue providers, but unfortunately neither we nor the venue provider can guarantee that they will be met.

Privacy Statement
As a not-for-profit organisation, AGI is exempt from data protection registration but is subject to the Data Protection Act. AGI's Privacy Statement demonstrates its firm commitment to respecting and guarding its members' privacy.  

AGI's privacy policy is based on one overriding principle: it will not sell, rent or lease personally identifiable information to others, unless it has permission, or is required to do so by law. This policy is reflected in AGI's maintenance of its databases of members, interested parties and stakeholders as well as through the management of its website and information contained in general IT storage media. All usage of AGI's databases, personally identifiable information and website is governed by this policy. All activity carried out under the auspices of AGI is also governed by this policy so that members' personal information is protected at all times.  

If you have any questions please contact   Claire Huppertz