For Membership & Sponsorship Enquiries +44 (0)20 7591 3116

Event Booking Conditions

To register for an event, you must complete the booking form online.  All contact details must be provided at the time of booking.  A contract will exist as soon as we receive your reservation.

As an AGI member, the option to be invoiced for the event may be offered to you (not available for all events). Payment is required 30 days from invoice OR in advance of commencement of the conference. Failure to pay in accordance with this provision may result in your entry being refused.  If you are a non member, payment is required on application.  Purchase order numbers will be accepted. AGI reserves the right to enforce late payment penalties.

Payments may be made in sterling by:    

  • Cheque, payable to AGI    
  • Debit card (Visa debit and Maestro)    
  • Credit card (Visa and Mastercard)    
  • BACS (please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for payment details).

Payments by overseas delegates must be made by credit card.

To qualify for the Member registration fee, you must be an AGI Member and your Membership must be valid at the time you register.

Where a registration contains misrepresentations about entitlement to the registration fee, AGI will reserve the right to render the booking invalid and all registration fees will be forfeit. Misrepresentation about status will also entitle AGI to cancel all other registrations made on behalf of the registered organisation concerned and all registration fees will be forfeit.

Note: each delegate registering as a Member must be directly employed by the AGI Member company concerned. Other delegates, employed by associated companies or as professional advisers to the Member company, will be considered to be non-Members and must pay the appropriate fees.

Student delegates may be required to satisfy AGI of their status in full-time education before registration. Failure to do so will render their registration invalid.

Your Confirmation Invoice 

It is vital to check carefully the details of your booking as soon as you receive your confirmation and let us know immediately if any information appears to be incorrect or incomplete.  If you want to cancel or change your booking later, you may have to pay amendment or cancellation costs, which may be as much as the total cost of the booking.

Conference fees do not include travel expenses. Conference fees only include accommodation where explicitly stated. Cancellations or amendments must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.. AGI policy for booking cancellations and amendments is as follows: 

Cancellations made for single day events:    

Up to 8 weeks prior to the event will receive a 100% refund. 

Up to 5 working days prior to the event will receive 100% refund, less a £20+VAT administrative charge     In the event of late arrival, unattended events or cancellation of attendance less than 5 working days prior to the event, no refund will be granted.    AGI may choose to waive or refund all or portion of assessed cancellation fees in the event that the lost revenue can be recovered by the sale of cancelled places.    No refunds will be raised until after the event has taken place.

AGI reserves the right to change the programme as outlined in pre-event literature and on this website.  

It may be necessary for AGI to cancel the event if insufficient delegates book.  In this instance your full payment will be refunded or the invoice credited.

AGI will not be held responsible for any travel costs incurred should an event be postponed or cancelled.

Dietary requirements - Catering does include vegetarian options, however if you have any other dietary requirements please let us know by email This email address is being protected from spambots. You need JavaScript enabled to view it. at least 5 working days before the event.

Special Requests and Medical Problems/Disabilities - If you have any special requests, please email This email address is being protected from spambots. You need JavaScript enabled to view it.  We will pass on all such requests to the relevant venue providers, but unfortunately neither we nor the venue provider can guarantee that they will be met.

Connect

1 Kensington Gore,
London, 
SW7 2AR

Tel: +44 (0)20 7591 3116
Email: info@agi.org.uk