Wales & West Utilities selects Sigma Seven for mobilisation contract

Mobile solutions specialist Sigma Seven has been chosen by Wales & West Utilities (WWU) to deliver a new mobile maps solution to support the critical work and asset data management processes for its 1,000 strong mobile workforce.

Based on Sigma Seven’s GeoField product suite, the solution will be used by field workers at the regulated gas distribution business which transports gas to the homes and businesses of 2.5 million customers in Wales and the South West of England.

WWU serves a population of more than 7.5 million people through its network of more than 35,000km of gas pipes across an area covering one sixth of the UK, annually responding to over 120,000 gas emergencies and 20,000 new connections.

Sigma Seven’s GeoField solution will provide fast and up-to-date access to critical network asset data relevant to the task at hand, covering the entire WWU operating region.

The mobile workforce will be able to collaborate with field repair crews in near real time to share crucial map-based incident data.

Integrated with existing Enterprise systems, including GIS, GeoField will also enable mobile engineers to validate and correct asset data at the point of action.

The GeoField solution will help to maintain WWU’s key focus on safety and customer satisfaction, building on the company’s prestigious awards as Gas Industry Customer Service Company of the Year for the last two years and Utility Company of the Year in 2010.

Paul Reid, Managing Director of Sigma Seven, comments: “Wales & West Utilities has a strong reputation for safety and customer satisfaction, and we are delighted to support them in further developing the efficiency and responsiveness of their field operations teams. Their large network serves millions of people and we’re confident that GeoField will provide the reliability and performance needed for their business-critical activities.”

Graham Edwards, Chief Executive of Wales & West Utilities said: “This strategic initiative will enhance our ability to provide outstanding customer service and safety for gas consumers in our area and further assist our workforce with leading edge technology.”

For further information and interview requests, please contact:

Jonathan Trew

Tel 0131 558 2715

jonathan.trew@sigmaseven.co.uk

About Sigma Seven:

For over ten years Sigma Seven has been delivering software solutions for field workers, and are now leaders in the provision of mobile map-based work management. Our expertise in work flow and asset management, data capture and integration to enterprise systems has won a loyal client base in utilities and other sectors such as local and central government, infrastructure and the environment.

Designed specifically for mobile workers, our core GeoField product streamlines workflows, improves productivity and safety, reduces the business carbon footprint, strengthens compliance and removes errors and waste. Sigma Seven is based in Edinburgh, Scotland.

About Wales & West Utilities:

Wales & West Utilities is a highly regulated gas distribution business. With its main offices in Newport, South Wales and with around 1,500 staff, the company’s catchment area has a population of 7.5 million.

In addition to laying new gas pipes, making new gas connections and moving and replacing pipes and meters, it is Wales & West Utilities’ people who respond to gas emergency calls in our geographic area, by providing 24-hour 365 days a year service to ensure the safety of our customers and consumers.