EVENT BOOKING CONDITIONS
To register for an event, you must complete the booking form online. All contact details must be provided at the time of booking. A contract will exist as soon as we receive your reservation.
As an AGI member, the option to be invoiced for the event may be offered to you (not available for all events). Payment is required 30 days from invoice OR in advance of commencement of the conference. Failure to pay in accordance with this provision may result in your entry being refused. If you are a non member, payment is required on application. Purchase order numbers will be accepted. AGI reserves the right to enforce late payment penalties.
Payments may be made in sterling by:
Payments by overseas delegates must be made by credit card.
To qualify for the Member registration fee, you must be an AGI Member and your Membership must be valid at the time you register.
Where a registration contains misrepresentations about entitlement to the registration fee, AGI will reserve the right to render the booking invalid and all registration fees will be forfeit. Misrepresentation about status will also entitle AGI to cancel all other registrations made on behalf of the registered organisation concerned and all registration fees will be forfeit.
Note: each delegate registering as a Member must be directly employed by the AGI Member company concerned. Other delegates, employed by associated companies or as professional advisers to the Member company, will be considered to be non-Members and must pay the appropriate fees.
Student delegates may be required to satisfy AGI of their status in full-time education before registration. Failure to do so will render their registration invalid.
Your Confirmation Invoice
It is vital to check carefully the details of your booking as soon as you receive your confirmation and let us know immediately if any information appears to be incorrect or incomplete. If you want to cancel or change your booking later, you may have to pay amendment or cancellation costs, which may be as much as the total cost of the booking.
CANCELLATIONS and REFUNDS
Up to 8 weeks prior to the event: 100% refund.
In this instance, you may choose to transfer your ticket to a colleague or peer.
Up to 5 working days before to the event: 100% refund, minus a £20+VAT administrative charge
Less than 5 working days before the event: no refund
Late arrivals or no-shows: no refund
The AGI may choose to waive or refund all or a portion of assessed cancellation fees in the event that the lost revenue can be recovered by the sale of cancelled places.
Refunds will only be raised after the event has taken place.
It may be necessary for the AGI to cancel the event if insufficient delegates book. In this instance your full payment will be refunded or the invoice credited.
The AGI will not be held responsible for any travel costs incurred should an event be postponed or cancelled.
The AGI reserves the right to change the programme as outlined in pre-event literature and on this website.